Shipping Policy

At Auranova, we do our best to ensure your order arrives safely and on time. Please review our shipping policy before placing an order.

Order Processing

Orders are processed after payment has been confirmed. Processing times may vary depending on order volume, product availability, and other circumstances.

Shipping Times

Delivery times are estimates and are not guaranteed. Shipping delays may occur for various reasons, including carrier issues, customs inspections, weather conditions, holidays, and other unforeseen circumstances beyond our control.

Shipping Delays

Auranova is not responsible for shipping or delivery delays caused by shipping carriers, customs, or other circumstances outside our control. However, we will do our best to provide updates, answer your questions, and assist you with any concerns regarding your order.

Tracking Information

When tracking information is available, it will be provided to help you follow your shipment. Please allow time for tracking updates to appear, as they may not be immediate.

Contact Us

If you have questions about your order, shipping times, or delivery status, please contact us at hello@auranova.ca. We are always here to help and will do our best to assist you.